This move follows other smart city initiatives, such as the smart tunnels at Dubai International Airport, and supports a tourism sector that welcomed 15.7 million visitors in the first ten months of 2025.
Dubai has launched a citywide contactless check-in system for hotels and holiday homes, allowing guests to bypass the front desk.
Key Feature: A one-time upload of ID and biometric data via mobile enables immediate check-in.
Convenience: Once registered, data remains valid until the ID expires, meaning repeat visitors (who account for 25% of annual traffic) only need quick facial authentication for future stays.
Integration: The technology is currently available for integration by hotels and independent providers.
Strategic Goal: Announced by Crown Prince Sheikh Hamdan, the initiative aligns with the Dubai Economic Agenda (D33) to enhance the city’s status as a top smart tourism destination.
Future Expansion: The system is designed to potentially expand to other services, such as car rentals.
